RETURN & EXCHANGE POLICY
- Returns and exchanges are accepted within 3 days of delivery.
- During promotional offers, return and exchange requests must also be submitted within 3 days of delivery.
- Contact us through our official DMs with your order number and proof of purchase.
GENERAL GUIDELINES
- Items must be in their original condition: unworn, unwashed, undamaged, with all tags and original packaging intact.
- Items damaged after delivery due to use or improper washing are not eligible for return or exchange, subject to applicable consumer rights.
- Exchanges depend on stock availability.
CONDITIONS FOR EXCHANGE
We accept exchanges under the following circumstances:
1. DEFECTIVE PRODUCTS
- Torn or improperly stitched seams.
- Stains or discoloration on the fabric upon delivery.
- Fading or peeling prints/logos upon delivery.
- Faulty buttons, zippers, or other closures.
Note: Confirmed manufacturing defects or incorrect items will be exchanged at no extra shipping cost.
2. SIZE MISMATCH
- If the size does not fit as expected, you may request an exchange for another available size.
Note: Shipping charges may apply for size exchanges.
3. CHANGE OF MIND
- If the item is simply not what you expected, you may request a return or exchange within 3 days of delivery, provided the item remains unused, unwashed, undamaged, and with tags and packaging intact.